Our Corporate Internet Banking is a safe and secure platform that gives you access to your bank account/s at your convenience 24/7, any time and any where. You can transfer funds, view your transaction history locally and internationally, manage Beneficiary and so much more.

Our redesigned Internet Banking Platform offers a user-friendly interface, making it easier for you to manage your bank accounts, transfer funds and access various banking services from the comfort of your home or office. With improved navigation and security features, your online transactions are now safer and more convenient than ever before.

2. Cutting-Edge Mobile App:

To complement our newly introduced Internet Banking Platform, we are launching a Mobile App, available on both iOS and Android platforms that will enable you to conduct banking smoothly while providing the convenience of banking on-the-go, right at your fingertips.

Here’s a list of the key features you can enjoy with our new platform:

• Easy payments and transfers
• Recurring payments
• Manage your accounts easily
• View your account activity
• Customise your dashboard to suit your needs
• Download your statement
• Account activity notifications
• Enhanced security with multi-factor authentication
• Simplified reconciliation
• FX Calculator: easily do your currency conversion and check current rates

For optimal internet banking experience, we recommend using the latest versions of the following browsers: Safari, Google Chrome, Firefox and Microsoft Edge.

https://www.abcbanking.mu/fees-charges/

• Your internet banking session has expired. The session times out if the page is idle or you do not perform any activity for 5 minutes.
• Lost WiFi connection. Check your connection or contact your internet service provider for assistance.

1. Log on abcbanking.mu and click on the corporate navigation tab to access Corporate Internet banking;
2. Log in with your temporary credentials (temporary Username, Password and Corporate ID) received by email;
3. You will receive an OTP (One-Time Password) by SMS and/or email;
4. Enter and validate the OTP
5. Once Logged in, you will be redirected to the configuration setup page also known as ‘First Time Log in Activity page’:
6. Set your new and permanent username
7. Set your new password (Min 8 Alpha-Numeric characters with at least 1 capital letter and at least 1 special character e.g. $)
   Set your security questions (Do not use special characters and/or spacing)
8. Set your preferred OTP channel; email and/or SMS (both recommended). If you are a resident, it is recommended to select both SMS & email. If you are a non-resident, please select Email only.
9. Click on submit to complete the exercise;
10. The platform will redirect you to the IB login page. Log in using your newly set credentials.

1. Login to the IB platform
2. Go to ‘My Settings’
3. Select second level authentication
4. Click Yes on the notification message
5. Enter OTP sent by email and/or SMS
6. Choose authentication option and submit*

*We recommend to select both options (email and/or SMS)

• Enter your Username
• Enter your Corporate ID
• Click on Reset Password
• Answer security questions
• Enter OTP sent by email and/or SMS
• Enter New Password
• Confirm New Password
• Click on Reset Password
• Go back to login page and login with your New Password

1. Enter your Mobile Number
2. Enter your Account No
3. Enter your Corporate ID
4. Answer security questions
5. Click on Submit
6. Enter OTP sent by email and/or SMS
7. Go back to login page and login with the new username which will be sent to your email and/or SMS

• Click on “Beneficiary”
• Select Company account
• Choose ‘Transaction Product’ (this refers to your transaction type i.e., ABC Banking Account transfer or other local banks transfer or international transfer)
• Click on “create”
• Fill in the Beneficiary details and click on “create” again
• Your Beneficiary will be saved

You may also create or save a Beneficiary when completing a fund transfer via “Send Money”. once transfer details and beneficiary details are filled in, click on ‘Save Beneficiary’ and ‘Add Nickname’

• the Beneficiary will be saved when you submit the transaction

We invite you to get in touch with your Relationship Manager for further assistance.

Our Internet Banking portal gives you access to your account/s anytime, anywhere, 24 hours a day and 7 days a week; at your own comfort and convenience.

• Perform various daily transactions online;
• Check balances on accounts and view records of your transactions;
• Transfer funds between accounts, i.e., your ABC Banking Account bank or other local banks or international banks;
• Download or print statements;
• Access your account 24/7;
• Save and Manage Beneficiary details for future use.

*Please avoid using Windows Explorer.

• in case you forgot your password or username, Security Questions are used for authentication and verification of your identity.

• You used the Back / Forward / Refresh button of your browser
• You clicked twice on any options/buttons
• There was no activity in the browser window for a specific timeframe
• You logged in from another browser window. You tried to access the Internet Banking page from a saved or static page.

• Click on ‘Corporate Account’
• Choose the account
• Click on either ‘View Details’ or ‘Statement’
  1. By clicking on ‘View Details’, you will have access to the last 10 transactions on your account.
  2. If you wish to access your detailed statement for a specific period, click on the Statement icon
• Select the Corporate Account
• You may view your statement by either clicking on transaction date or period:
• By opting for transaction date, you may view your transaction details from one specific date to another. On the other hand, by selecting transaction period, you will have access to a pre-defined period. e.g last one month or last two months

• Click on the ‘Detailed statement’ icon
• Select your preferred Corporate account
• Either select transaction date or transaction period by clicking on the selection button
• Click on the Download icon

You may also choose to view your transaction details or send them by mail by clicking on the view icon or on the send mail icon respectively.

• You must check if the correct channel has been selected, that is, SMS only or Email only.
• If the mobile phone number is correct and you do not receive the OTP, you can generate another OTP by clicking on ‘Resend OTP’. If the SMS or email still does not reach you, please call our Contact Centre on (+230) 206 8000 for technical support or directly contact your Relationship Manager for further assistance.

Untrusted device – a device, such as a phone, tablet, or computer that has not been authenticated. You have to enter a one-time code/token every time you log in from such a device.

– Ensure your password is kept secret and change it as often as possible

– Create long password difficult to crack

– Avoid using public WIFI to access your internet banking platform

– Ensure your computer of other devices are equipped with the latest antivirus

– Ensure the website you are visiting is secure:

1. If the address bar is visible, the URL should start with ‘https://’ (‘s’ for secured) rather than the usual ‘http://’
2. If the address bar is not visible as in our Internet Banking website, look for a lock icon on the browser’s status bar

– Of note, never respond to emails that request any personal information

This is a security feature inbuilt during registration process. At the time of registering, 3 questions of your choice must be set with replies. These answers will be known only to you and will be used for verification from time to time.

To change your security questions, follow below steps:

1. Go to your Settings
2. Click the Security tab above your name
3. Click Update under “Security questions.”
4. From the “Security question 1” and “Security question 2” dropdown menus, select a question and type its answer
5. Click Save

If you suspect your password has been exposed or stolen, you are strictly advised to log in and change your password as per the password policy.

• Login on the Internet Banking platform
• Click on ‘My Settings’
• Select ‘Change Password’
• Enter Old/Current Password
• Enter New Password
• Confirm New Password
• Click on ‘Save’
• The platform will redirect you to the login page
• Enter your credentials including the changed password
• Click on Login

The microprocessor chip on the Debit Chip Card is protected by cryptographic encryption, which prevents its contents from being replicated. Magnetic stripe cards, on the other hand, use an older technology making the card vulnerable to cloning.

MasterCard SecureCode is a free online security service provided by the bank in association with MasterCard to guard you against unauthorised use of your card while shopping on the internet at participating merchants (merchants registered to MasterCard SecureCode).

The bank automatically registers your ABC MasterCard Debit Chip Card to MasterCard SecureCode. A private code is issued to you which you will need to key in when shopping online at participating merchants. This private code enables you to authenticate yourself at the time of the purchase.

OTP means an automatically generated numeric or alphanumeric string of characters that authenticates a single transaction or session. An OTP will be sent to the Primary UnionPay Cardholder’s registered mobile phone number via SMS.

No, not all merchants are registered. You will know whether or not a merchant is registered to the service through the MasterCard SecureCode / UnionPay logo on the merchant’s site.

You will not be prompted to key in your SecureCode and your payment will go through but it will be less secured than with a merchant registered to MasterCard SecureCode / UnionPay’s OTP.

Our savings rate is 0.60% and we are among the top banks providing such a high rate.

Following the BOM revision for a decrease in REPO rate two years back, ABC Banking didn’t reduce its savings rate and hence gave its clients a comparative advantage of 0.30% – 0.40% compared to other banks. On the same line, should you be willing to take advantage of a higher savings rate, you may choose our Premier Savings Account to benefit from an interest rate of 0.60% to 1.20% depending on your deposit amount. You may also be interested to know that we calculate our interest rates on a daily basis and same is credited on a monthly basis.

PLR stands for the Prime Lending Rate and is an interest rate determined by individual banks. It is also used as the reference rate for various types of loans.

BSR refers to the Base Savings Rate and is the base rate that the bank will charge on a savings account.

However, following the BOM revision for a decrease in REPO rate two years back, ABC Banking didn’t reduce its savings rate and hence gave its clients a comparative advantage of 0.30% – 0.40% compared to other banks. On the same line, should you be willing to take advantage of a higher savings rate, you may choose our Premier Savings Account to benefit from an interest rate of 0.60% to 1.20% depending on your deposit amount. You may also be interested to know that we calculate our interest rates on a daily basis and same is credited on a monthly basis.

REPO rate refers to the interest charged by the BOM on the cash borrowed by commercial banks. However, each bank decides whether to increase or decrease its PLR and BSR accordingly.

A bonus margin is a floating rate defined by the bank and can be altered at anytime.

• Click on Menu -> Accounts -> Current & Savings -> Transaction Query’
• Choose the account and enter the required details to view the transactions.

You may view your statement by either clicking on transaction date or period by opting for transaction date, you may view your transaction details from one specific date to another.

On the other hand, by selecting transaction period, you will have access to a pre-defined period. e.g last one month or last two months

• Go to Transaction Query screen and search for the required transactions.
• Click on ’Download’ (top right link) to download the transactions statement

• You must check if the correct channel has been selected, that is, SMS only or Email only.
• If your registered contact detail is correct and you did not receive the OTP, you can generate a new one by clicking on ‘Resend OTP’. If the SMS or email still does not reach you, please call our Contact Centre on (+230) 206 8000 for technical support or directly contact your Relationship Manager for further assistance.

You may use the credit card on most ATMs, retail stores as well as for your online shopping, where the Mastercard logo is displayed

Upon receiving your credit card, you will be assigned a Personal Identification Number (PIN). You will be required to insert your PIN each time you perform a transaction that requires one. Our Mastercard credit card is also equipped with the latest Contactless technology. This allows you to ‘’tap-and-go” without the need to enter a PIN for low-value purchases as published on the bank’s website.

A supplementary credit card allows the principal cardholder to share the credit limit with another party(ies). The card is typically given to the principal cardholder's immediate family members

It is essential to have an account with ABC Banking Corporation ltd in order to avail a credit card. This account will allow funding and repayment of your monthly credit card payments.

The credit card is chip-enabled ensuring a high level of security. Cardholders will receive a One Time Password (OTP) by SMS and e-mail to authenticate every secured online transaction.

No, the cost of an item remains the same whether you pay by credit card or cash.

Yes, you can use the credit card for online purchases. You normally need to provide your card number, expiration date, and the card security code (CVV) to complete a transaction. You will receive a One Time Password (OTP) by SMS and e-mail to authenticate your transaction. Please make sure to shop on secured websites.

Presently, the billing period for all your transactions starts from the 14th of the month until the 13th of the next month. You have up to 15 days’ grace after statement date to repay your bill. All payments must be effected by the payment due date indicated on your statement. Overdue accounts are subject to late payment fees and interest.

Interest is charged to your card account if you do not pay the total amount due by payment due date. Interest is also levied on ATM withdrawal from the date the transaction is effected until it is fully paid irrespective of having chosen 100% repayment option.

The microprocessor chip on the Debit Chip Card is protected by cryptographic encryption, which prevents its contents from being replicated. Magnetic stripe cards, on the other hand, use an older technology making the card vulnerable to cloning.

MasterCard SecureCode is a free online security service provided by the bank in association with MasterCard to guard you against unauthorised use of your card while shopping on the internet at participating merchants (merchants registered to MasterCard SecureCode).

The bank automatically registers your ABC MasterCard Debit Chip Card to MasterCard SecureCode. A private code is issued to you which you will need to key in when shopping online at participating merchants. This private code enables you to authenticate yourself at the time of the purchase.

OTP means an automatically generated numeric or alphanumeric string of characters that authenticates a single transaction or session. An OTP will be sent to the Primary UnionPay Cardholder’s registered mobile phone number via SMS.

No, not all merchants are registered. You will know whether or not a merchant is registered to the service through the MasterCard SecureCode / UnionPay logo on the merchant’s site.

You will not be prompted to key in your SecureCode and your payment will go through but it will be less secured than with a merchant registered to MasterCard SecureCode / UnionPay’s OTP.