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Project Manager

BUSINESS TRANSFORMATION

Closing: 30 November 2026

Introduction

The Project Manager is responsible for planning, executing and closing the bank’s strategic, digital and operational projects. The role ensures that each project is delivered on time, within scope and budget, in line with the bank’s project governance framework, risk appetite and regulatory requirements, and that expected business benefits are realized.

Job Description

  • Manage the full project lifecycle, from initiation and business case to planning, execution, go-live and formal closure, ensuring timely, within-scope and on-budget delivery.

 

  • Define project charters, scope, milestones, budgets, resource plans and RACI matrices, and obtain the required approvals from sponsors and governance committees.

 

  • Apply the bank’s project management methodology and stage-gate controls, maintaining complete project documentation for audit purposes.

 

  • Coordinate business requirements, user acceptance testing (UAT), cutover and go-live readiness with business units, IT and Operations.

 

  • Track budgets, dependencies and change requests, and prepare regular status reports and dashboards for Management and the relevant steering committees.

 

  • Conduct post-implementation reviews and track benefits realization against the approved business case. ngage project sponsors, business owners and support functions (IT, Operations, Compliance, Risk, Finance and Legal) to gather requirements, manage expectations and secure timely decisions.
 

  • Prepare and present project proposals, progress updates and demos to Management and committees in a clear, concise manner and plan and coordinate change management, training and communication activities to support adoption of new processes, systems and digital channels by staff and customers.
 

  • Coordinate cross-functional project teams and allocate tasks, ensuring clear accountability and alignment with project goals and quality standards and manage consultants and suppliers against contracts, SLAs and agreed deliverables, in coordination with Procurement and Legal.

 

  • Maintain the project portfolio pipeline with the Head of Business Transformation and Marketing, supporting prioritization in line with the bank’s strategy and available resources.
 

  • Maintain project risk, issue and decision logs, escalating material risks to Management with clear mitigation actions.

 

  • Ensure projects comply with the bank’s governance, risk management and internal control frameworks, as well as applicable Bank of Mauritius guidelines (including outsourcing and technology risk) and data protection requirements.

 

  • Involve Compliance, Risk, Information Security and Internal Audit at the appropriate project stages, and support audit reviews of project deliverables.

Qualifications

  1. Minimum 5 years’ experience in project management, including at least 3 years delivering projects in banking or financial services (e.g. core banking, digital channels, payments, onboarding or regulatory projects).
  2. Proven track record of delivering cross-functional projects involving IT, Operations and external vendors, on time and within budget.
  3. Bachelor’s degree in Business Administration, Finance, IT or a related field. A master’s degree is a plus.
  4. Recognized project management certification such as PMP (PMI) or PRINCE2. Agile certification (e.g. Scrum) is an advantage
  5. Good understanding of banking operations, risk and regulatory requirements, and proficiency in project management tools (e.g. MS Project, Planner or Jira).

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